Terms & Conditions
The following are Terms & Conditions of sale which apply to all sales and are the Terms & Conditions of which Elite Energies make all sales. Elite Energies will never accept any other Terms & Conditions of sale unless the buyer and Elite Energies have executed a written agreement which specifically modifies/alters, supersedes and/or replaces these Terms & Conditions.
Acceptations of all purchase orders is expressly made conditional upon the buyer’s assent, expressed or implied, to the Terms & Conditions set forth herein without any modification or addition.
The parties hereby agree as follows;
Elite Energies will specify, supply and install heating systems as discussed in our site surveys and as specified on signed customer order forms.
Acceptations of Purchase Orders
The buyers acceptance of these Terms & Conditions shall be indicated by any of the following, whichever occurs first:
The buyer making an offer to purchase a product from Elite Energies.
The buyers written acknowledgement hereof.
The buyers acceptance of any shipment of any part of the items specified for delivery (the “products”), or
Any other act or expression of acceptance by the buyer.
Elite Energies’ acceptance is expressly limited to these Terms & Conditions in their entirety without addition, modification or exception and any term, conditions or proposals hereafter submitted by the buyer (whether oral or in writing) which is inconsistent with or in addition to these Terms & Conditions is objected to is hereby rejected by Elite Energies. Elite Energies’ silence or failure to respond to any subsequent or different term, condition or proposal shall not be deemed to be Elite Energies’ acceptance or approval thereof.
Price & Payment
Elite Energies’ prices are distinctly set forth on the front of the order form / invoice and include and refer to all charges, Value Added Tax and all other applicable taxes.
Terms of payment – Unless otherwise specified, the payment terms are 30% Deposit on signing of Order form and final balance on completion of installation. Some products may vary.
Terms of payment:
Deposits : 30% deposit required upon signing of Order Form – Elite Energies will accept: Bank Transfer / Bank Draft / Debit Card / Credit Card / Cheque / Cash
Final Payment Balance – Preferred Options : Bank Draft Payments – Balance of payment via bank draft. We need visibility of the Bank draft on the morning that installation commences.
Online Bank Transfer Payments – If we are receiving payments via an online bank transfer, the outstanding balance will have to be transferred in full on the morning that the installation starts
Final Balance – Other Options
Debit Card Payments – If we are receiving payments via Debit Card, the full outstanding balance will have to be transferred to Elite Energies’ account on the morning that the installation starts
Credit Card Payments – If we are receiving payments via Credit Card, all banking charges incurred (currently @ 1.5% of value) will be added to the balance only. The full outstanding balance will have to be transferred to Elite Energies’ account on the morning that the installation starts
Under no circumstance will we accept personal cheques for payment of final balance. No credit facility is extended by Elite Energies.
Elite Energies, at our discretion and circumspection may require reasonable advance assurances of payment through irrevocable bank letters or credit or otherwise. In all cases, unpaid invoices shall bear interest at an amount that is equal to 5% per month of the outstanding balance commencing on the that payment due date. The buyers failure to make and to keep timely payments may result in such action as commencement of proceedings for collection, revocation of credit, stoppage to the shipment of goods, delay or cessation of any future deliveries, repossession of unpaid delivered goods and termination of any one or more sales agreements in spite of any “net” payment positions already specified on the invoice.
Elite Energies shall have no continuing obligation to deliver products on credit and any creditor group may be withdrawn by Elite Energies at any time without prior notice. Elite Energies retains (and the buyer grants to Elite Energies by submitting a purchase order) a security interest in the product supplied and delivered to secure payment in full in compliance with these Terms & Conditions of sale. For the avoidance of any doubt the legal title and ownership of the goods supplied by Elite Energies to the buyer remain the property of Elite Energies until those goods have been paid for in full by the buyer.
When a customer / buyer makes a decision to purchase from Elite Energies and signs the Order Form in the format furnished by Elite Energies to the buyer, the buyer will have a period of 14 days from the date of signing the Order Form to withdraw from the transaction at which stage any deposit paid by the buyer shall be refunded by Elite Energies to the buyer. In the event that the buyer does not exercise its right to withdraw from the transaction within the said 14 day period the contract will go to full order status. If the buyer subsequently decides to withdraw from the transaction the deposit paid by the buyer at the time that they signed the Order Form shall be forfeited and retained by Elite Energies. The buyer, by executing the Order Form and agreeing to the Terms & Conditions, hereby agrees and accepts that the deposit payable is not refundable if a decision is made by the buyer to withdraw from the transaction after the expiration of 14 days from the date of signing of the Order Form.
We will only accept cancellation of an order via email or by written correspondence to the Elite Energies Head Office.
All refunds back to the buyer will be paid by Bank Transfer to the buyers bank account or cheque only.
In the event that payment terms agreed to by the buyer at the time that the Order Form was signed are not adhered to, then Elite Energies are within their rights to delay the installation of the product until such time payment terms are adhered to and any cost incurred by Elite Energies arriving from this delay will be borne by the Buyer.
25 year manufacturers warranty on Central Heating cylinders
5 year manufacturers warranty on Hotspur Tropic cylinders
The seller shall have no liability for any damage to the Goods arising from lime, iron or other mineral content in the water.
10 year manufacturers warranty on solar panels:
2 Year Elite Energies warranty on all Solar Parts ie solar pump station, solar controllers and solar vessels.
12 months parts and labour warranty on all other parts such as Immersion, circulation pumps, booster pumps, motorised valves, time clocks etc
All warranties are null & void unless the Elite Energies maintenance schedule has been adhered to.
If the customer is a consumer as defined by the Sale of Goods and Supply of Services Act 1980 the product sold is subject to any conditions or warranties implied by the Sale of Goods Act 1893 and 1980. Elite Energies hereby acknowledges that nothing in this agreement shall alter or limit any statutory rights that the buyer has and the Sale of Goods and Supply of Services Act 1980 applies to all transactions between the buyer and Elite Energies.
In the event of a dispute between the buyer and Elite Energies, howsoever arising, any such dispute shall be referred to arbitration pursuant to the provisions of the Arbitration Act 2008 or any statutory modification thereof. An award in such arbitration shall be a condition precedent to any legal proceedings in any Court against Elite Energies in respect of such dispute or difference.
Elite Energies will comply with the terms of the Data Protection Act 1997 and 2003. Any personal information collected by Elite Energies including the customer’s name, address, telephone number and other details furnished by the customer shall not be disclosed by Elite Energies to any third party without the consent of the customer unless required to do so by law, search warrant, subpoena, court order or in the interests of protection of intellectual property rights or at any other such time as Elite Energies acting in good faith may deem appropriate.
What type of information do we collect?
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.
How do we collect this information?
When you conduct a transaction, fill out a form or contact us on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
Why do we collect such personal information?
We collect such Non-personal and Personal Information for the following purposes:
To provide and operate the Services;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.
How do we communicate with our site visitors?
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.
Understand and save user’s preferences for future visits
Keep track of advertisements.
Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future.
We may also use trusted third-party services that track this information on our behalf
There are two types of cookies:
Session (Transient) cookies: These cookies are erased when you close your browser, and do not collect information from your computer. They typically store information in the form of a session identification that does not personally identify the user.
Persistent (Permanent or Stored) cookies: These cookies are stored on your hard drive until they expire (i.e. the are based on a set expiration date) or until you delete them. These cookies are used to collect identifying information about the user, such as Web surfing behavior or user preferences for a specific site.
We use the following on our website
Facebook Pixel – Facebook’s data policy here
How can our site visitors withdraw their consent?
In accordance with the GDPR, our site visitors have the right to access their data or “be forgotten” (to be permanently deleted from our databases). If you don’t want us to process your data anymore, please contact us at – email@example.com.
Updates to this policy
If there are any questions regarding this terms | privacy | cookies policy, you may contact us using the information here.
Millennium House, Athlone Road, Ballymahon, Co. Longford
[P] +353 (0)90 643 2498
[M] +353 (0)87 193 4045
[EIRCODE] N39 YW40