Elite Energies Terms Conditions & Privacy

     

    Elite Energies PV Solar Panels | Terms & Conditions.

    The following are Terms & Conditions of sale which apply to all sales and are the Terms & Conditions of which Elite Energies make all sales. Elite Energies will never accept any other Terms & Conditions of sale unless the buyer and Elite Energies have executed a written agreement which specifically modifies/alters, supersedes and/or replaces these Terms & Conditions.

     

    Acceptations of all purchase orders is expressly made conditional upon the buyer’s assent, expressed or implied, to the Terms & Conditions set forth herein without any modification or addition.

    The parties hereby agree as follows;

    Elite Energies will specify, supply and install heating systems as discussed in our site surveys and as specified on signed customer order forms.

    Acceptations of Purchase Orders

    ​The buyers acceptance of these Terms & Conditions shall be indicated by any of the following, whichever occurs first:

    The buyer making an offer to purchase a product from Elite Energies.

    The buyers written acknowledgement hereof.

    The buyers acceptance of any shipment of any part of the items specified for delivery (the “products”), or

    Any other act or expression of acceptance by the buyer.

    Elite Energies’ acceptance is expressly limited to these Terms & Conditions in their entirety without addition, modification or exception and any term, conditions or proposals hereafter submitted by the buyer (whether oral or in writing) which is inconsistent with or in addition to these Terms & Conditions is objected to is hereby rejected by Elite Energies. Elite Energies’ silence or failure to respond to any subsequent or different term, condition or proposal shall not be deemed to be Elite Energies’ acceptance or approval thereof.

    Price & Payment

    ​Elite Energies’ solar panel cost and other related prices are distinctly set forth on the front of the order form / invoice and include and refer to all charges, Value Added Tax and all other applicable taxes.

    Terms of payment – Unless otherwise specified, the payment terms are 50% Deposit on signing of Order form and final balance on completion of installation. Some products may vary.

    Terms of payment:

    Deposits : 50% deposit required upon signing of Order Form – Elite Energies will accept: Bank Transfer / Bank Draft / Debit Card / Credit Card / Cheque / Cash

    Final Payment Balance 50% – Preferred Options : Bank Draft Payments – Balance of payment via bank draft. We need visibility of the Bank draft on the morning that installation commences.

    Online Bank Transfer Payments – If we are receiving payments via an online bank transfer, the outstanding balance will have to be transferred in full on the morning that the installation starts

    Final Balance – Other Options

    Debit Card Payments – If we are receiving payments via Debit Card, the full outstanding balance will have to be transferred to Elite Energies’ account on the morning that the installation starts


    Under no circumstance will we accept personal cheques for payment of final balance. No credit facility is extended by Elite Energies.

    Elite Energies, at our discretion and circumspection may require reasonable advance assurances of payment through irrevocable bank letters or credit or otherwise. In all cases, unpaid invoices shall bear interest at an amount that is equal to 5% per month of the outstanding balance commencing on the that payment due date. The buyers failure to make and to keep timely payments may result in such action as commencement of proceedings for collection, revocation of credit, stoppage to the shipment of goods, delay or cessation of any future deliveries, repossession of unpaid delivered goods and termination of any one or more sales agreements in spite of any “net” payment positions already specified on the invoice.

    Elite Energies shall have no continuing obligation to deliver products on credit and any creditor group may be withdrawn by Elite Energies at any time without prior notice. Elite Energies retains (and the buyer grants to Elite Energies by submitting a purchase order) a security interest in the product supplied and delivered to secure payment in full in compliance with these Terms & Conditions of sale. For the avoidance of any doubt the legal title and ownership of the goods supplied by Elite Energies to the buyer remain the property of Elite Energies until those goods have been paid for in full by the buyer.

    When a customer / buyer makes a decision to purchase from Elite Energies and signs the Order Form in the format furnished by Elite Energies to the buyer, the buyer will have a period of 14 days from the date of signing the Order Form to withdraw from the transaction at which stage any deposit paid by the buyer shall be refunded by Elite Energies to the buyer. In the event that the buyer does not exercise its right to withdraw from the transaction within the said 14 day period the contract will go to full order status. If the buyer subsequently decides to withdraw from the transaction the deposit paid by the buyer at the time that they signed the Order Form shall be forfeited and retained by Elite Energies. The buyer, by executing the Order Form and agreeing to the Terms & Conditions, hereby agrees and accepts that the deposit payable is not refundable if a decision is made by the buyer to withdraw from the transaction after the expiration of 14 days from the date of signing of the Order Form.

    We will only accept cancellation of an order via email or by written correspondence to the Elite Energies Head Office.

    All refunds back to the buyer will be paid by Bank Transfer to the buyers bank account or cheque only.
    In the event that payment terms agreed to by the buyer at the time that the Order Form was signed are not adhered to, then Elite Energies are within their rights to delay the installation of the product until such time payment terms are adhered to and any cost incurred by Elite Energies arriving from this delay will be borne by the Buyer.

    PV Panels & Other Products | Warranties

     

    • 30 year manufacturers warranty on solar panels
    • 10 year manufacturer warranty on inverters
    • 10 year manufacturer warranty on batteries
    • 10 year manufacturer warranty on power diverters

     

    If the customer is a consumer as defined by the Sale of Goods and Supply of Services Act 1980 the product sold is subject to any conditions or warranties implied by the Sale of Goods Act 1893 and 1980. Elite Energies hereby acknowledges that nothing in this agreement shall alter or limit any statutory rights that the buyer has and the Sale of Goods and Supply of Services Act 1980 applies to all transactions between the buyer and Elite Energies.

    Arbitration Clause

    In the event of a dispute between the buyer and Elite Energies, howsoever arising, any such dispute shall be referred to arbitration pursuant to the provisions of the Arbitration Act 2008 or any statutory modification thereof. An award in such arbitration shall be a condition precedent to any legal proceedings in any Court against Elite Energies in respect of such dispute or difference.

    Elite Energies will comply with the terms of the Data Protection Act 1997 and 2003. Any personal information collected by Elite Energies including the customer’s name, address, telephone number and other details furnished by the customer shall not be disclosed by Elite Energies to any third party without the consent of the customer unless required to do so by law, search warrant, subpoena, court order or in the interests of protection of intellectual property rights or at any other such time as Elite Energies acting in good faith may deem appropriate.

     

     

    Refer-a-Friend Initiative Terms & Conditions

     Eligibility:

    • To qualify for a referral payment, the installation must be fully completed, including the receipt of full payment.
    • Only the individual who made the referral (“Referrer”) is eligible to receive the referral reward.
    • Referral Reward:
    • Upon approval of a successful referral application, the Referrer will receive a €250 cheque.

     

     

     

     

    Privacy:

     

    Our Commitment to Privacy

    At Elite Energies, we are committed to protecting your privacy. This policy outlines how we collect, use, and protect your personal information.

    Information We Collect

    We may collect personal information such as your name, email address, and contact details when you:  

    • Visit our website
    • Contact our customer support
    • Make a purchase
    • Subscribe to our newsletter
    • Participate in surveys or contests

    We may also collect information about your device, such as your IP address and browser type.

    How We Use Your Information

    We use your personal information to:

    • Process your orders and provide customer support  
    • Send you marketing communications (with your consent)
    • Improve our website and services
    • Conduct market research
    • Prevent fraud and protect our business

    Data Sharing

    We may share your personal information with third-party service providers who help us operate our business and website. We do not sell or rent your personal information to third parties for marketing purposes.

    Data Security

    We implement reasonable security measures to protect your personal information from unauthorised access, disclosure, or alteration.  

    Your Rights

    You have the right to access, correct, or delete your personal information. You can exercise these rights by contacting us at info@eliteenergies.ie

    Changes to This Policy

    We may update this privacy policy from time to time. We will notify you of any significant changes.  

    Contact Us

    If you have any questions about this privacy policy, please contact us at info@eliteenergies.ie  

     

     

     

     

     

     

     

    Cookies:

    Our Use of Cookies

    We use cookies and similar technologies to enhance your experience on our website. By continuing to use our website, you consent to our use of cookies as described below.

    What are cookies?

    Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently, as well as to provide information to the website owner.  

    Types of cookies we use:

      • Essential cookies: These cookies are necessary for the website to function properly and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms.  

      • Performance cookies: These cookies collect information about how visitors use our website, such as which pages are visited most often. The information is used to improve the website and make it easier to use.  
      • Functional cookies: These cookies allow the website to remember choices you make (such as your user name, language or region) and provide enhanced features.  

      • Targeting cookies: These cookies are used to deliver advertisements that are more relevant to you and your interests. They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of advertising campaigns.  

    How to manage cookies:

    Most web browsers allow you to control cookies through their settings. You can usually find instructions on how to do this in your browser’s help menu. Please note that disabling cookies may affect your user experience and prevent you from using certain features of our website.